Lusaka Delivery: We deliver using our delivery persons and through bike courier services. Fees for delivery depend on the distance from town to your location. Some fees depend on the bike courier fees. Delivery in Lusaka Town (CBD Area) is free. You will arrange where you will meet with the delivery person. Payments must only be made when you receive the products.
Outside Lusaka Delivery: We deliver using bus couriers or other delivery services that operate countrywide. We prefer sending using Powertools Delivery Services because it is safer and travels to most parts of Zambia. Please note that sending products outside Lusaka might be expensive.
When the delivery person is at a Powertools branch they might call you asking for personal information like your mobile number and address. Please make sure you provide accurate information as you will be liable for any loss in a case where you provide wrong information. Powertools will then determine how much must be paid for delivery. Our delivery person will contact you. You will pay for the product(s) and for delivery fee at that point, and a proof of payment of delivery fee will be sent to you. Powertools will keep contact with you and we will track the order too.
If you are outside have someone you trust who you can send to pick up the product on your behalf kindly follow the instructions in the section labeled Lusaka Delivery.
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